Privacy Policy

This Privacy Policy describes how CHERISHED SOLUTIONS, LLC ("we," "us," or "our") collects, uses, and shares information when you use our websites, applications, products, and services (collectively, "Services").

1. INFORMATION WE COLLECT

Personal Information

We may collect personal information that you provide directly to us, including:

Name, email address, phone number, postal addressAccount credentials (username and password)Profile informationTransaction information and purchase historyCommunications you send to usSurvey responses and feedback

Usage Information

We automatically collect information about your use of our Services, including:

Log data (IP address, browser type, pages visited, time spent, referring/exit pages)Device information (hardware model, operating system, unique device identifiers)Location informationCookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

Provide, maintain, and improve our ServicesProcess transactions and fulfill ordersCommunicate with you about products, services, and updatesRespond to your comments, questions, and requestsMonitor and analyze trends, usage, and activitiesDetect, investigate, and prevent fraudulent transactions and other illegal activitiesComply with legal obligations

3. SHARING OF INFORMATION

We may share your information with:

Service Providers

Third-party vendors, consultants, and service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Legal Requirements

If required by applicable law, regulation, legal process, or governmental request.

With Your Consent

With your consent or at your direction.

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect the information we collect. However, no security system is impenetrable, and we cannot guarantee the security of your information.

5. DATA RETENTION

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. YOUR RIGHTS AND CHOICES

Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

Cookies

Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect the functionality of our Services.

Marketing Communications

You may opt out of receiving promotional emails by following the instructions in those emails or contacting us.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For California Residents

Under the California Consumer Privacy Act (CCPA), you have the right to:

Know what personal information we collect, use, disclose, and sellRequest deletion of your personal informationOpt-out of the sale of your personal information (note that we do not sell personal information)Non-discrimination for exercising your rights

For European Economic Area (EEA) Residents

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal dataRectify inaccurate personal dataErase your personal dataRestrict or object to our processing of your personal dataData portabilityWithdraw consent at any time for processing based on consent

To exercise any of these rights, please contact us at [email protected].

7. INTERNATIONAL DATA TRANSFERS

We may transfer your information to countries other than your country of residence. If you are located in the EEA, we comply with applicable data protection laws when transferring your information to countries outside the EEA.

8. CHILDREN'S PRIVACY

Our Services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete this information.

9. THIRD-PARTY PAYMENT PROCESSING

Our Services use third-party payment processors, including Stripe, PayPal, Shopify, and Amazon. When you make a purchase, your payment information is collected and processed by these third parties according to their privacy policies. We do not store credit card information directly.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about our information practices.

11. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

CHERISHED SOLUTIONS, LLC

Email: [email protected]

Phone: (720) 704-1585